ARCS shield icon75Avon River Computer Service

More Than Just Computer Repairs

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Web Site Hosting

Avon River Computer Service has partnered with Digital Pacific to provide fantastic web site hosting services at great prices. For a limited time, we have 3 hosting packages available that you can choose from to display your website 24/7.

Basic Package from $10.00 per calendar month

This is a completely hands off on our part, no frills package that will suit DIY people. This package is aimed at people who may already have a website, and is looking for a place to display it on the Internet. You, as the owner of the site, will be responsible for maintenance, updates and the backing up your site. We are, as always, available to give advice if required. We can help you to upload your site to our servers initially or even do this for you if you want us to. Your monthly fee gives you the following features:

  • 500MB of web-space to house your website and/or emails
  • Access to the site via cpanel for backups, maintenance and other back-end procedures
  • 1 email mail box (We can set this up for you if required)

 Premium Package from $15.00 per calendar month

This package is for people with a Joomla website who want to keep their finger on what's going on with their website. This package is for people who are conversant with web styled articles and are confident that they can do this on their own. We are available for advice if required. Your monthly fee gives you the following features:

  • 1GB of web-space to house your website and/or emails
  • 2 email mail boxes
  • We will back up your site and store the backup (1 backup set only)
  • We will keep the Joomla core updated and ensure that installed modules, extensions and add ons are working correctly
  • We will test for interoperability for all of the the most popular browsers
  • You will be responsible to add or edit articles
  • You will have access to the site via cpanel for maintenance and other back-end procedures like creating articles, editing modules etc.

Deluxe Package from $20.00 per calendar month

 This package is designed for people that really don't want all the hassle of updating or maintaining a Joomla website. We will take over all the drudge work for your site, all that we ask is that you send us any updates via Word or similar document with direction on where you would like the edits to appear. Your monthly fee gives you the following features:

  • 2 GB of web space to house your website and/or emails
  • 3 plus email mailboxes
  • We will back up your site and store the backups (2 backup sets minimum)
  • We will update the Joomla core and ensure that modules are working correctly
  • We will test for interoperability for the most popular browsers
  • We will add or edit articles at your direction 1 time per month
  • You will have access to the site via cpanel

 These packages are for individuals to small businesses. For larger businesses and clubs, please contact us for more information.

Tune Up & Servicing

Everything benifits from a good service now and again, and yet, its probably the single most neglected task that computer owners do. Every day, you visit hundreds of sites and each time you enter a site, there are images and files downloaded to your computer. Normally, Windows takes care of these and over time, these temporary files are deleted. I say normally, because there are times when Windows tends to forget where hese files are and therefore do not get deleted. These files are doomed to reside on your hard drive until the bitter end, unless you get in and clean them up.

How do these files get missed?

There are a number of reasons that these temporary files get missed from the house keeping schedules. Probably the most important one is when the computer crashes or doesn't shut down properly. Normally, when the computer is shut down there are a lot of things happening in the background that sets the computer up to shut down, one of which is to purge temporary and unnecessary files from the hard drive. If the computer crashes, or doesn't shut down properly, these files do not get deleted and when the computer starts up again, the system will not know that the files have not been deleted and will go on its merry way writing new temp files along side of the old ones. Eventually, this can lead to computer slow down and other issues.

The Internet & System Caches

Back in olden times, when dial up was the norm and broadband was just a fantasy, navigating the Internet and displaying the pages was slow. The reason for this, was that the fastest speed they could squeeze out of dial up was a theoretical 56kb/s under optimal conditions. Most people were connecting to phone lines that had been in place for many years and as a result, their maximum speed was much less than this. Developers came up with a way of getting around this limitation by introducing the Internet cache. The logic behind this was that if the user visits a website once, chances are, that they will probably visit that site again. If they saved all of the websites data, images etc. in cache, (read hard drive), the next time the user went to that site, it could be displayed, not from the Internet, but from their own hard drive. This would give the appearance that the web site loaded super fast and only changes to the site since the last visit would have to be downloaded. While this was a great leap forward, now that most people have broadband, caching is not the issue that it was, but the cache is still in place, doing what it was meant to do for dial up users. Now, we tend to visit hundreds of sites everyday and the information from each and every site is still being saved to your hard drive, but now it is actually slowing down your browsing because instead of downloading and displaying the site you are visiting, it checks the cache first to see if you have visited it before and if so, display the cached version rather than the current version from the Internet. As the cache gets bigger and bigger, it takes longer and longer to go through. I have seen a computer crippled to the point that it takes minutes between clicks rather than the seconds that it should take. You should clean up you Internet & system caches on a periodic basis and at a minimum of once per year.

Defragmenting your hard drive is a good way to keep your computer humming.

The way that Windows writes files and data to the hard drive is that the files are broken up into blocks of data and these data blocks are written to the drive wherever they will fit. There is a master boot record which keeps track of the start of each and every file on the hard drive and each data block contains a reference to where the next data block or fragment of file starts.

You could think about your hard drive as a large book, and each data block is like individual words within that book. Each space for a data block is a set length, say 8 characters long, so some words may span 2 or more data blocks and some may only occupy a couple of characters. A file might be thought of as a paragraph. Now imagine the publisher thought it would be a good idea to break all the paragraphs into individual words, pull these words out of a hat randomly and place them onto the book where they would fit. At the beginning of the book, they have put an index to the starting word of every paragraph in the book. At the end of each word, there is a reference point to where the next word is on the drive. To read our sentences or paragraphs in our book, we have to know the code of how to put all the words back together to make sense of the story. We would go to the index to find out where the paragraph begins. we then turn our pages until we find the start of our paragraph. at the end of the first word, there is a reference to where the next word is until the entire paragraph is read.

To use our analogy above, on your hard drive, the index is in the master boot record. This has changed with the latest versions of operating systems, but the MBR serves to illustrate my point. The master boot record has, in its records, the starting point of every file on the hard drive. When we choose to display our file, the MBR knows where the start of that file is on the hard drive. It then moves the head, the disk spins and the first part of the file is read. The end of the block tells the computer where the next part of the file is located and the head is moved ready to read that part when it comes around. This process continues until the entire file is read and it is displayed on your screen, output to a printer etc.

Now this process is pretty convoluted and involves a lot of moving, aligning and waiting for the disks to spin around to read the data. Wouldn't it be easier if the files data blocks were all in a line? Yes it would, and this is where disk defrag comes into play.

Defragmenting works by taking the second data block of a file and moving it so that it can sit alongside of the first. In order to do this, it may have to move other data blocks from different files and relocate them to somewhere else on the drive before it can move the data blocks of the first file It will continue to do this until the entire file is in a continuous line and it can move onto the next file in the list. Once the defrag process has completed, the MBR can tell the read head where the start of the file is, then the head basically stays where it is because the next data block will be the next one it is looking for. There is no waiting time while it moves the head and waits for the next block to come back around.

Avon River Computer Service can clean up, tune up and service your computer to ensure that it is running at its peak.

Data Recovery

We've all been there, "I'll back up tomorrow" you think to yourself as you save the latest draft of your project to your hard drive. Tomorrow comes and you feel the blood drain from you as you find that your computer will not start up, there is no back up and all that work looks like it is lost. Probably the worst message you have ever seen in your life is the one that says "Operating System Not Found" This implies that the operating system is corrupt and the computer cannot boot up. This could be devastating if you don't know what to do.

Hard Drive Failure

One of the causes of the operating system not loading is because of hard drive failure. Sometimes we can clone the failing drive onto a new drive and then the computer will boot up normally, with no loss of anything. We once had a client brought in a laptop computer that would not boot. On initial startup, I was confronted with the message "Drive is in immenent failure, back up your data immediately" I rang the client and asked if they had seen the message. We were told that they had been getting that message for months. They didn't do anything about it because everything appeared normal once the computer started. Unfortunately, the last time they saw the message was the last time the computer started. By the time we received it, the drive had failed completely and we were not able to recover any data from it. If you receive a message telling you to back up your data, it may be wise to heed that. If it turns out to be nothing, you will have a backup of your data at least.

Avon River Computer Service could be able to recover your precious data and sometimes we are able to get your computer back to the way it was before there was a problem.

Virus Removal

Is your computer doing strange things? Do you have pop up windows telling you that you should scan your computer for out of date drivers, malware or other things that the windows claims that it can fix? You may be the victim of a computer virus or malware

What is a computer virus?

Literally, a computer virus is a small piece of computer code that can replicate itself onto other computers that it comes in contact with. Viruses usually contain payloads that can, and do cause significant issues, from damaging files and data to deleting contents of drives, even encrypting the contents and holding your data to ransom until a fee is paid. Early on, people identified this behavior of transferring from one to another as being similar to the spread of viruses in humans and applied the term to computers. Computer viruses cannot be transferred to humans and computers cannot be infected with human viruses, although with the advances with artificial intelligence these days, I suppose it couldn't be ruled out completely...Nah, never happen!

What is Malware, and what's the difference between that and a Computer Virus?

Well, to be perfectly honest, not a lot. Malware tends to be more annoying than anything, can slow down your computer and tends to be trying to sell you something up front or by devious means. A classic indication of malware infection is if you have pop up windows telling you to scan for drivers or damaged system files or other things especially if you didn't install the pop up program, probably means have malware installed. If you find that you can't update you antivirus software, or you can't download and install reputable antivirus software, then chances are you have a virus on your computer.

What is a Trojan?

A Trojan is a particular type of virus that gets onto your computer pretending to be something else. A classic example of this, you download a screensaver for example and there is a virus embedded in the screensaver. You download the innocent looking screensaver and run the downloaded file. What this does is run the screen saver program and also at the same time, you have run the virus which is now installed on your computer and is free to do whatever damage the virus writers can dream up.

How do Viruses Spread

Typically, the most common way people get infected is via links within emais. These are usually Internet links within the body of an email, and may seem to be perfectly innocent, for example, "See Fred making an idiot of himself" the words may say what you see there, but the link may be going to a hackers website like www.I'mGoingToWipeYourComputer.com It is very easy to create a link to anywhere on the Internet. If you are in doubt as to where the link is pointing to, and you really should be, hover your mouse over the link and it should show the full link address. I have seen a lot of these links pretending to be banks, ebay, paypal etc. even creating site addresses that, to the casual glance, look legitimate. Look closely and you may see something like www.paypol.com instead of www.paypal.com Be careful, do not add your name to the list of people who have been scammed by following links they thought was a legitimate link.

Avon River Computer Service can purge your computer of all nasties like malware, viruses,  Trojans, keyloggers, remote access software etc. and get your computer working as it should be. Prices start from a low $45.00 to clean up your computer and ensure that your information is not being leaked all over the Internet.

Repairs & Upgrades

Hardware Repairs

Avon River Computer Service can repair all Windows based computer systems, desktop, laptop or netbooks. We can test motherboards, Power Supply Units, (PSU's), Central Processing Units, (CPU's), RAM, Hard disks, DVD units, Video cards, LAN cards etc. and replace damaged units.

Software Repairs

We repair operating system issues. These problems are usually indicated by not being able to log in to your desktop. The computer blue or black-screens and will not boot to the desktop. Other issues include update problems, system tools not working etc.

Laptop Screen Repairs

Sometimes the inevitable happens and your laptop screen gets damaged. There are hundreds of ways that this can happen from leaving a flash drive on the keyboard and closing the screen to being hit with a rubber ball. Whatever method you have used, we can replace it usually in a couple of days.

Hardware Upgrades

Talk to us about upgrading your present system. We can upgrade it for you if it is possible or advise you what your options are if it isn't. We do RAM upgrades, hard drive upgrades to solid state drives if you the ultimate in speed, or just bigger mechanical drives if you need more storage space. We can advise you the right path when it comes to upgrading your system.

Operating System Upgrades

Have you upgraded your Windows 7, 8 or 8.1 operating system to Windows 10 yet? If not, we can do it for you saving you from downloading the 3.5 gigabyte download to update the system. Prices start from a very low $55.00 and saves you the headache of things not going to plan.

Website development

Do you need a website but don’t know the first thing about HTML, SEO or SEF? Would you like to have a website that is fully compliant with today's modern devices and operating systems? Do you want a website that is fully responsive and adapts to whatever screen size it is being viewed on? Do you have a website that has been built on old technology and you would like to modernize it?

For answers to questions, please visit our Website Development FAQ's

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Avon River Computer service build Joomla websites. We build nothing but, Joomla websites so we are pretty savvy with what we can do with the Joomla system. Yes there are companies out there that say that they can build all types of websites, but we believe that they are simply diluting their talent instead of focusing on one system and being the best in that platform.  We wanted to be the best of the best when it comes to websites, and that meant that we needed to specialize in just one platform That platform needed to fulfill a number of key points.

  1. It needed to be easy for technical and non-technical people alike to maintain and update if they wanted to
  2. It needed to be powerful enough to incorporate all the aspects and features that users have come to expect in modern websites today.
  3. It needed to be flexible enough to display the content of the site in different ways to suit differing client needs.
  4. It needed search engine optimization, (SEO), and also search engine friendly (SEF) systems in place
  5. It needed username and password storage to be encrypted, not stored in plain text as a lot of sites have been doing recently.
  6. It needed backup and restore facilities that wasn't complicated
  7. It needed to remain up do date and not be open to hack attacks

The Joomla platform fit this bill perfectly and so that is why we adopted this system. We have not regretted this decision, ever. The Joomla system, while very good in the beginning, just continues to get better and better with each new update and is well worth the time to get to know this software.

What is a Joomla website?

A Joomla platform or system, is an open source, content management system based on MySQLi. It is one of the top 3 content management systems in the world. Currently, Joomla is used by over 15 million websites worldwide and this number is growing every day.

Why Open Source?

The answer is simple and in 2 parts. The first part is that open source software is not owned by any corporation, large or small. It is developed by communities worldwide who's sole purpose in life, is to make the platform the best it can be. This means that the system is not geared to trendy profit making directions, but to genuinely making a great product that everyone can use. The second part is that someday, you may want someone other than us to look after your website, we are getting older, who knows what the future holds for any of us. This would be a simple matter to look on the Internet and you will find hundreds of people who could do this for you. You are not locked into someones propriety software that only they know how it works and if they suddenly stop, you need to find someone that knows that particular product, or have the site duplicated using something like the Joomla platform. You have paid for it once, you may as well not be locked into anything you can't control.

Do I really need a website?

woman open sign imagePerhaps you don’t, but consider this. Currently, there are only about 40 percent of small to medium businesses that have any form of a web presence, This means that there are 60 percent that don’t. What this means is that no matter how good your business or products are, if you are not advertising on the Internet, you are limiting your sales potential to locals only.

Interoperability.

browser logos groupA big word that simply means, the ability of a system or a product to work with other systems or products without special effort on the part of the customer or user. Joomla websites are fully compatible with various operating systems such as Apple, Microsoft, Android and Linux, just to name a few. Joomla is also compatible with all popular web browsers such as Internet Explorer and Edge, Firefox, Safari and Chrome etc.

Avon River Computer Service, design and build Joomla websites. Talk to us about what you would like your website to be, and we can make it happen with no fuss and at brilliant prices. Our websites prices start from $40.00 per category. A category is generally defined as a menu or sub menu item. You can have as many articles or pages under each category that you want. If you want a fully automated shopping cart on your website, we can do this also.

Here are some awesome sites that we have built recently:

Balanced Equine Keeping your horses in top shape by providing the correct mineral mix

Coffs Auto Service All your towing, battery car servicing in Coffs Harbour

Divine Beauty Gloucester: A tranquil place to escape the ups and downs of the daily grind; unwind, nurture and nourish your mind, body and soul.

Emberfire Industries: A place for all your firefighting needs and protection

Gloucester Bigger Storage: For long and short term storage, large or small

Gloucester Engineering: For all your welding, engineering and protective coating needs.

Gloucester & Barrington Pest Control: For all your pest control and inspection needs

Gloucester Tax & Accounting Pty Ltd For all you taxation and business accounting needs

hbsales for all of your engine repairs and parts

Killer Graffix & Signs: For all you signs, stickers, decals, giftware, clothing and more.

Leveltec Manufacturing and selling mining equipment and level tilt switches

Manning Hair & Beauty Supplies: Selling all your hair and beauty needs to the public or trade alike

Mid North Coast Sleep Clinic: For all your sleep related solutions

NSWERA New South Wales Endurance Riders Association

Scarborough Engineering Repairing wooden boats back to showroom condition

Steve Wright Photographics All your photographic needs in Glen Innes

 

Website Development FAQ's

Q: Can I update articles on my own, or do I need you to update these for me?

A: Yes you can update your own articles by logging into the front end and selecting the edit icon. You will then see the editor where you can add or remove text, images, links etc. If you don't have or want a login on the site, you can log into the backend and edit the articles there.

Q: Can I have full-screen webpages instead of the content in the middle of the screen?

A: Yes, your pages can be as large or as small as you want them to be. You can even have different templates on different pages if you want to.

Q: Can I have a shopping cart on my site to sell goods, hardware or software?

A: Yes, you can sell virtual goods like ebooks, software, music or videos to name some, or you can display and sell shippable products like "T" shirts, sunglasses or cars to name a few of these. You can list, display and sell just about anything.

Q: Am I restricted to where things are displayed in a joomla website, for example, can I put the menu bar over the slideshow, or in the right hand column?

A: Joomla websites are extremely flexible, the only restrictions is that a module exists in the template for position that you want to display the item. Even then, you may not be restricted as we can usually modify the template and add in module positions as required. For the above question, yes you can put the menu bar above, below or in place of the slideshow. It really doesn't matter.

Q: Can I display items for a specific length of time?

A: Yes, you can display an item for a specified length of time. You can even display a recurring item weekly, monthly or yearly.

If you have any other questions, please feel free to go to our Contact Us page

 

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